The Moral Of The (COVID19) Story

The Moral Of The (COVID19) Story

There’s no question that Coronavirus will have a deep and lasting impact on the world that we live in. Over the last few months, we’ve seen the world all but shut down. Granted it took a little too long for that to happen in some parts of the world (here’s looking at you, America), but that’s an entirely different conversation. Businesses closed, air traffic was radically reduced, and people were forced to stay home. During the quarantine, people all over social media commiserated with each other as we faced a new crisis unlike anything any of us had ever seen before. As cliché as it may seem, it felt as though we were all really “in this together” for once. People were expressing concern for each other, showing kindness, and promising to move forward with more compassion and a positive outlook on life.

As time went on, more and more people were affected by the economic impact that COVID19 has brought to all of our lives. People slowly began to turn away from feelings of sympathy for those that we lost, to concerns that were more trivial and self-serving. Our economy needs saving, of course, but at what cost while people continue to die at an alarming rate each day? Flash forward a few months and the world is beginning to open up again. People seem to have quickly forgotten to follow through on what they once promised to their neighbors on the internet. It’s as though we have been fortunate enough to get a second round of failed New Year’s Resolutions all in the same year. (Wow. Thanks, 2020!)



As a flight attendant, I work with the general public every day in a capacity that can be difficult to describe. When passengers set foot on an airplane, a flight attendant never quite knows how they will act. Flight attendants get to see people at their best, but unfortunately, we also get to see them at their absolute worst. Last week when I went to work, my flights were empty and social distancing was done without issue. While the overall vibe onboard the aircraft was melancholy, the people that were on board were grateful we were there and respectful of each other. This week, however, I encountered an entirely different experience. The airport was crowded, the flights were full, and the passengers were rude. To be honest, it felt like a perfectly normal day of work – except this time people were wearing masks and the threat of a deadly virus still loomed in the air. As I stood at the aircraft door for boarding, I noticed something strange – the same passengers that were annoyed to be on a full flight were also the same passengers who refused to properly wear a protective mask. While some of our passengers were essential healthcare workers, a lot of them were merely trying to go on vacation. The counterintuitive behaviors passengers displayed were perplexing to say the least. I couldn’t believe this was my new normal. I stood at the front of the plane to present the pre-flight safety demonstration, looked out at a nearly full airplane and saw all eyes on me. These people looked both hopeful and terrified at the same time. They wanted to travel while also demanding six feet apart on a very expensive form of public transportation. The harsh truth is, you can’t have it both ways.

The world will go back to “normal” eventually (whatever that means) but I can’t help but think Mother Nature is trying to teach us a lesson. Don’t forget what it feels like to be trapped inside your house worried about your health, your income, your family, your friends, and your resources. None of us like the way it feels, but we all have to endure it. Over the last several weeks, we continuously have promised each other that if we could get out of this devastation that we’re facing, we would do better. But are we?

Being a flight attendant has always been both fun and exhausting but lately it’s only the latter. All of the fun parts of our job have been stripped. Normally we would enjoy engaging with passengers, meeting interesting people, and exploring new cities around the globe. Now we are expected to stay six feet away from people as much as we can, and we are stuck alone in our hotel rooms on layovers. The truth is, each of us can complain for hours about the bad things that have happened to us because of COVID19. This pandemic has affected everyone in a multitude of ways and there isn’t a single person who doesn’t have a story to tell. It’s all relative to what we have going on in our own lives. But instead of saying, “What about me?” we should take our own struggles and learn how to empathize with one another. Don’t walk onto a plane and yell at a flight attendant for something they didn’t do. Don’t go into a medical facility and yell at a nurse who is caring for you. Don’t go into a grocery store and yell at an associate for being out of eggs. It’s. Not. Their. Fault.

We can do better. The world is counting on it.

We would like to dedicate this article to ALL essential frontline workers who have spent countless hours showing up to work every day throughout this crisis and giving it their all. The truth is, none of us would have survived this without you. Thank you for all that you do.

Rich + Andrew | Two Guys On A Plane

The Gallery of Heroes
THANK YOU FOR YOUR SERVICE!


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What It’s Like To Be A Flight Attendant During A Global Pandemic

What It’s Like To Be A Flight Attendant During A Global Pandemic

The airports are empty. Planes that would typically hold 300 passengers are taking off with just eight. While the world quarantines because of the Coronavirus outbreak, flight attendants are still showing up to work every day with smiles on their faces – albeit more forced than usual. Given the uncertainty in our world and in the airline community, we’re scared. We’re at high-risk for contracting a deadly virus but we’re also afraid of losing our jobs as our industry collapses before our eyes. Our friends and family have become fearful of us and some flight attendants have even been asked not to come home. Flight attendants, pilots, and other airline employees don’t have the option to stay home from work. We are essential personnel doing what we are expected to do during a global pandemic – pushing forward.

Flight attendants are servers, bartenders, babysitters, counselors, and tour guides, yes – but we also often play the roles of firefighters, nurses, law enforcers, and the list goes on. Most people assume that flight attendants are on the plane to serve drinks, snacks, and maybe perform a life vest fashion show – but this career is far more than what the average traveler sees on a daily basis. Our primary purpose on board the aircraft is to save lives if need be. While customer service is a huge part of the gig, it’s by far the least important. Flight attendants are first responders. 90% of our training is focused on safety and emergency procedures while only 10% is spent on service standards. We are safety professionals.



The list of scenarios we are trained for seems endless, but nothing could quite prepare us for just how emotionally and physically draining it would be to face the public at work every day during a global pandemic. According to The New York Times, flight attendants are one of the most at-risk personnel for contracting the Coronavirus and that’s not something to be taken lightly. Now more than ever we are being reminded just how essential flight attendants and the entire airline industry are to the world. When a global crisis occurs, flight attendants are almost always a part of it. We transport medical supplies and COVID-19 testing kits all around the world. We bring sick patients to life-saving treatments. We staff the Civil Reserve Air Fleet in the US to mobilize troops for war. While some think being a flight attendant is all about seeing the world and maintaining a glamorous lifestyle, flight attendants play a much larger role than they’re often given credit for.

Every day we are expected to maintain our composure and greet passengers with a warm smile. At the same time, we are fearing for our own personal health and safety while also questioning whether or not we will have a job at the end of this. These unforeseen circumstances have added yet another layer to an already multi-faceted profession.

Flight attendants are qualified and experienced professionals. Trust that we are taking every necessary precaution we can to keep ourselves, our passengers, and our family and friends safe. If you are traveling, please treat everyone – not just airline employees – with respect. There are people working in airports, hospitals, grocery stores, sanitation departments, public transportation, hospitality, and so many more doing everything they can to keep our world moving. Sadly, many airline employees across the globe have already lost their jobs. Some have even become ill due to Coronavirus. With that being said, please only travel if it’s urgent. While we appreciate the business, now isn’t the time to buy a $20 ticket for a weekend getaway. We’re not out here working simply because we want to, but because we have to, and we will continue working as long as it is expected of us, but please be mindful of the difficult journey we are facing out here. Flight attendants are innovative, we are resilient, but we cannot get through this without your support!


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